Privacy Policy

Last updated: April 22, 2026

1. Introduction

This Privacy Policy explains how MapGem ("we", "us", "our") collects, uses, and protects your personal information when you use our website and purchase our products.

2. Information We Collect

We collect the following information when you make a purchase:

  • Email address — to deliver the map access to your Google Maps account
  • Name — provided during the checkout process
  • Payment information — processed securely by our third-party payment provider; we do not store card details

3. How We Use Your Information

  • To deliver the purchased Product to your email address
  • To communicate with you about your order
  • To provide customer support

We do not use your information for marketing purposes unless you explicitly opt in. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Third-Party Services

We use the following third-party services:

  • Payment processor — to securely handle payments. Their own privacy policy applies to payment data.
  • Google Analytics — to understand website traffic. This service may collect anonymized usage data.
  • Google Maps — our Product is delivered through Google Maps, subject to Google's privacy policy.

5. Cookies

Our website uses cookies for analytics purposes (Google Analytics) and to ensure proper website functionality. You can disable cookies in your browser settings, though this may affect your experience.

6. Data Retention

We retain your email address and name for as long as necessary to provide access to the Product and for customer support purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing

To exercise any of these rights, contact us at [email protected].

8. Data Security

We take reasonable measures to protect your personal information. All payment transactions are encrypted and processed by our payment provider. However, no method of electronic transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For privacy-related questions, contact us at [email protected].